Gibraltar’s Holiday Inn Express has been honoured with a Europe Star Award by international hotel group IHG. Opened in May 2018, the hotel received the “Trailblazer” award, presented to the hotel “that has achieved all performance matrix including service quality, customer satisfaction, sustainability indications, staff development and many more”.
The hotel had previously received “The Best Selling Hotel in Pre-Opening” award in 2018, and been nominated that same year for “The Best Performing Hotel After Opening” award – sharing a prominent stage with The InterContinental Sofia and the Crowne Plaza Paris.
Welcoming the latest recognition, IHG’s director of hotel performance Diego Alvarez said, “It is extremely important to recognise outstanding performance and the tremendous work that our hotel colleagues deliver every day to provide true hospitality to our guests and customers.
“This award is particularly significant because it is adjudicated amongst 1,124 IHG Hotels in Europe across all brands including Kimpton, InterContinental, Crowne Plaza, Indigo, Voco, Holiday Inn and many more. It is the first time such an accolade is awarded to a Holiday Inn Express hotel; it confirms and reinforces the hotel market penetration and places Gibraltar on the map within the largest hotel group in the world.”
Also congratulating the hotel for the award, on behalf of the Gibraltar government, minister for business, tourism, transport and the port Vijay Daryanani said, “It is a testament to the hard work and dedication of the hotel’s team to have achieved such recognition at European level. Holiday Inn Express Gibraltar has been a vital addition to the local hotel industry, providing accommodation in a specific market segment with a global booking platform.
“In these challenging times it is extremely encouraging to see that the hotel has been recognised for its quality and its contribution to the hotel industry. This accolade also brings Gibraltar to the attention of the hotel and tourism industry abroad and reinforces our place as one of the most unique destinations in the Mediterranean.”
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